Returns & Warranties

Use our SKI SELECTOR feature below to find the ski(s) that are best suited to your ability and the places you like to ski. Complete all the fields, hit Submit and we will assess and get back to you with suggestions.



As long as the item is not fitted or used we will be happy to receive it back for a refund or exchange.

  • Goods must be returned via a courier not by post to
  • Snowride Sports 386 Lincoln Road Addington Christchurch 8011
  • Goods can be returned within 30 days of purchase.

  • Goods must be in original packaging and packed to prevent damage during transit.

  • Goods must not be fitted or used.

To speed up your return the goods should be accompanied with a completed Returns Form.

Print Returns Form

NOTE: Please do not tape up, or attach labels direct to the retail packaging, please wrap the product first. Postage is non-refundable.


  • We will notify you via e-mail upon receipt of goods.

  • We will carry out your instructions as indicated on your returns form (subject to stock availability).

  • Full monetary refund will be issued for all items returned within 30 days of receipt.


This policy does not affect your statutory rights.

Snowride Sports does not warrant against failure or damage due to misuse such as, but not limited to incorrect installation, poor maintenance, abuse or neglect, using the product for something other than its intended purpose, alteration of the product unless expressly permitted in writing by Snowride Sports.

  • Snowride Sports does not cover general wear and tear on skis, snowboards, ski boots, snowboard boots etc.

  • Corrosion and/or deterioration caused by material fatigue defined as the natural breakdown of materials that occurs after extended use will not be covered under warranty.

  • Warranty is non transferrable and applies to the original purchaser only.

  • Proof of purchase is required with all potential warranty claims.

  • Any item that is repaired or replaced under warranty will be covered by a period equal to the remaining warranty period of the original part.

  • Usage during competitions, events, circuits or activities other than those for which the ski/snowboard/component has been conceived will greatly reduce its useful life and is not covered under warranty.

  • Costs incurred as a result of loss of use, as well as labour charges for part replacement or changeovers are not covered.

If near the end of a given warranty period and a repair/replacement is not possible Snowride Sports reserve the right to offer:

  • An alternative of equal or greater value (colour may vary) or
  • A Partial refund proportional to the remaining life of the product.
  • * Always install, repair and use your product in strict compliance with the product's instructions failure to do so might damage the products and cause a serious accident.